Merchandise refund and return is available only at Ross Furniture Co., Inc.’s discretion. All merchandise accepted for return and refund by Ross Furniture Co., Inc. is subject to a 20% handling charge and the remaining balance shall be applied as a store credit.

SPECIAL ORDERS ARE SUBJECT TO A 50% NON-REFUNDABLE AND NON-TRANSFERABLE DEPOSIT. The customer shall be responsible for any attorney’s fees and costs incurred by Ross Furniture Co., Inc. in enforcing the terms and conditions of the agreement due to a breach by the customer. This agreement and the respective rights, privileges, remedies, duties and liabilities of the parties her to shall be governed by the construed and interpreted in accordance with the laws of the State of New Hampshire. The customer agrees that the customer is subject to the personal jurisdiction of all New Hampshire courts.